Legal agreement · Version 2026-09-23

Terms of Service

These rules apply to every Pixel Service account, invoice, payment, digital delivery, support request, and community interaction. Read them completely before purchasing.

1. Acceptance of these Terms

These Terms of Service form an agreement between you and Pixel Service. You must read and accept them before an invoice can be created. By selecting the acceptance checkbox and creating an invoice, you confirm that you understand and agree to every section shown on this page.

Your acceptance is recorded with the order, including the date and the version of the Terms accepted. If you do not agree, do not create an invoice, send payment, use a delivered product, or access our services.

We may update these Terms for future purchases. The version recorded on an order identifies the Terms accepted when that invoice was created. Continued use of our website or community after an update means you accept the updated rules for that continued use.

2. Accounts and eligibility

You need a Pixel Service account to purchase. You must provide accurate information, keep your login details secure, and tell us promptly if you believe your account has been accessed without permission.

You are responsible for activity completed through your account unless applicable law says otherwise. You may not sell, lend, share, automate, or transfer your Pixel Service account without written permission.

You must be legally able to enter into this agreement. Discord users must meet Discord's minimum-age requirements. We may restrict or close accounts involved in fraud, abuse, chargeback threats, evasion, or violations of these Terms.

3. Digital products and license

Pixel Service supplies digital products, access keys, account-related services, and role-based products described on each product page. A purchase gives you only the access or license stated in that listing; it does not transfer ownership of Pixel Service systems, branding, software, or supplier rights.

Product availability, supported platforms, duration, region, activation steps, and limits may vary. You are responsible for checking the full listing and selecting the correct product, variation, duration, username, platform, and region before creating an invoice.

4. Prices, discounts, and cryptocurrency payments

Prices are displayed primarily in euros. Other currency estimates are informational and may change with exchange rates. The invoice amount and selected blockchain network shown at checkout control the payment you must send.

You must send the exact amount to the exact address using the exact coin and network on the invoice. Network fees, exchange fees, wrong-network transfers, underpayments, overpayments, delayed confirmations, and payments sent after an invoice expires are your responsibility.

Coupons, loyalty rewards, referral discounts, affiliate balances, and sale prices may have separate limits. They have no cash value, cannot be transferred unless stated, and may be removed when obtained or used through abuse, duplicate accounts, self-referral, manipulation, or technical error.

5. Bundle Maker and bundle discounts

The Bundle Maker lets you combine products and reseller items in a single order. The bundle discount is calculated from the bundle subtotal at the moment the invoice is created, using the prices and tiers displayed at that time. Tiers, percentages, eligible products, and availability may change or be withdrawn at any time before an invoice is created.

A bundle may use the bundle discount only. Coupons, loyalty coupons, referral discounts, and other promotional codes cannot be combined with a bundle, and any such code sent with a bundle order is ignored. Adding or removing items changes the bundle subtotal and can therefore raise or lower the discount you receive.

A bundle is one order. Stock is deducted per product, delivery follows the normal rules for each item in the bundle, and a shortage on one item does not cancel the rest of the order or create a right to a refund. Partial bundle orders are handled under the delivery, service-interruption, and refund sections of these Terms.

Attempting to obtain a bundle discount that was not displayed for your bundle subtotal — including modifying requests, prices, quantities, or discount values, replaying invoices, splitting or recombining orders to farm rewards, or combining a bundle with other promotions — is prohibited. Pixel Service verifies all bundle pricing on its own systems and may cancel, correct, or void any order, discount, or reward obtained this way.

6. Invoice creation and payment confirmation

Creating an invoice does not guarantee stock or delivery until payment is confirmed. Cryptocurrency payments are irreversible. Blockchain congestion, provider delays, exchange delays, insufficient fees, or third-party outages can delay confirmation.

Do not send a second payment unless support instructs you to do so. If you send the wrong asset, use the wrong network, send to the wrong address, or fail to include the complete amount, recovery may be impossible and Pixel Service is not responsible for the loss.

An invoice may expire before a late transfer arrives. Contact support with the order number and transaction identifier if a correctly addressed payment is not detected after sufficient network confirmations.

7. Delivery and stock

Digital delivery may be automatic or may require manual action. Estimated delivery times are not guarantees. You must keep your order number private and review delivery information in your account.

If stock becomes unavailable after a partial or delayed payment, the order may show as partial or out of stock. You must contact support and allow us a reasonable opportunity to restock, replace, or complete the delivery.

You must report an invalid, duplicate, or incorrect delivery promptly and provide the evidence reasonably requested by support. Sharing or exposing a delivered key may make investigation or replacement impossible.

8. Service interruptions and products that stop working

IF ANY OF OUR PRODUCTS STOPS WORKING, WE AIN'T DOING REFUNDS. YOU MUST WAIT FOR US TO INVESTIGATE, FIX IT, RESTORE IT, OR OTHERWISE MAKE IT RIGHT.

A temporary outage, provider interruption, login issue, maintenance event, upstream platform change, revoked session, regional disruption, or similar loss of access does not automatically qualify for a refund. Open a support ticket, provide the requested proof, and allow Pixel Service a reasonable time to diagnose and resolve the issue.

Depending on the product and circumstances, our remedy may be troubleshooting, restored access, replacement credentials, an equivalent product, an extension, or another reasonable correction chosen by Pixel Service. You must cooperate with reasonable instructions and must not alter, share, or damage the supplied access while the case is being reviewed.

Nothing in this section excludes rights that cannot legally be excluded under applicable consumer law. Where mandatory law requires a different remedy, that law controls only to the required extent.

9. Refunds, cancellations, and disputes

All Sales are Final: There are no refunds if you change your mind or want to cancel your order.

No refund is due because you selected the wrong product, duration, variation, username, currency, blockchain, or network; failed to follow instructions; no longer need the product; or found a different price elsewhere.

Before filing a payment dispute, public accusation, or complaint, you must contact support and give us a reasonable opportunity to investigate and make the order right. Fraudulent disputes, fabricated evidence, or chargeback abuse may result in account closure and loss of access.

If you get banned from our Discord server, we have the right to revoke your keys. This applies where the ban concerns fraud, abuse, threats, evasion, resale violations, malicious conduct, or another serious breach of these Terms.

10. Support and customer responsibilities

Use the official support ticket system or the official Pixel Service Discord server. Include your order number, a clear description, and genuine screenshots when requested. Never post delivery keys, passwords, payment addresses, or private account information publicly.

Do not spam tickets, repeatedly ping staff, create duplicate cases, threaten staff, submit false claims, or manipulate evidence. Abuse can delay investigation and may result in ticket closure or account restrictions.

Response and resolution times depend on the issue, supplier availability, network conditions, and the cooperation required from you. A delayed response does not create an automatic right to a refund.

11. Discord and community conduct

Treat members and staff respectfully. Harassment, discrimination, excessive toxicity, threats, raids, malicious links, impersonation, doxxing, scams, and attempts to compromise the server or another person are prohibited.

NSFW, gore, pornographic, illegal, or seriously harmful material is prohibited. Do not flood channels, ghost-ping staff, evade moderation, or advertise unrelated services, social media, stores, or links without permission.

Moderation action may include message removal, warnings, timeouts, ticket closure, removal of roles, suspension, or a permanent ban. Serious violations connected to a purchase may also affect access to products as described in these Terms.

12. Reviews, feedback, and reputation

Feedback must describe a genuine experience and must not contain private information, delivered keys, threats, impersonation, unlawful content, or knowingly false claims.

If you delete a review after publicly confirming that the service was legitimate, Pixel Service may preserve and repost an authentic screenshot of that confirmation for reputation and fraud-prevention purposes, subject to applicable law.

We may remove spam, duplicate reviews, unrelated content, personal data, or feedback that violates these Terms. We do not require positive reviews as a condition of support.

13. Security, prohibited activity, and enforcement

You may not probe, attack, overload, bypass, scrape, automate, decompile, exploit, or interfere with the website, checkout, payment system, stock system, account controls, Discord bot, referral program, loyalty system, or administrative tools.

You may not create multiple accounts to bypass limits or obtain repeated first-order, referral, coupon, loyalty, or affiliate benefits. Self-referrals, coordinated abuse, stolen payment methods, laundering, and unauthorized access are prohibited.

We may preserve relevant account, order, payment, network, support, and security records to prevent abuse, investigate incidents, enforce these Terms, and meet legal obligations. We may suspend access while an investigation is active.

14. Third-party services and availability

Pixel Service relies on third-party payment networks, blockchains, hosting, communications, suppliers, platforms, and APIs. Their outages, rule changes, delays, suspensions, and technical failures may affect availability or delivery.

We do not promise uninterrupted or error-free operation. Maintenance, security work, emergencies, supplier changes, or events beyond reasonable control may temporarily limit the website or products.

References to third-party names identify compatibility or the relevant service. They do not imply sponsorship, endorsement, ownership, or partnership unless explicitly stated.

15. Liability and final provisions

To the fullest extent permitted by law, Pixel Service is not liable for indirect, incidental, special, consequential, or business losses arising from use of a product, delayed access, third-party action, or misuse of delivered material.

If any provision is found unenforceable, the remaining provisions continue to apply. A delay in enforcing a right does not waive it. These Terms, together with the product listing and checkout details, are the complete agreement for the purchase unless Pixel Service agrees otherwise in writing.

Nothing in these Terms removes consumer protections or other rights that cannot be waived under applicable law. Contact official support if you need help understanding how a section applies to an order before purchasing.

By ticking the Terms checkbox at checkout, you confirm that you read and accepted this complete agreement before your invoice was created.

Terms version: 2026-09-23